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Common questions

FAQ

Everything you need to know about buying from JAMA Tech Gadgets.

Quick answers

Frequently asked questions

Yes — all our electronics are 100% genuine Apple and DJI products. We do not sell replicas or clones.
A+ Grade applies to our pre-owned electronics and means the item has been thoroughly inspected and shows no visible scratches, dents, or damage. Battery health is confirmed before every sale.
Yes. Every pre-owned electronic item comes with its original box, charging cable, and a free protective cover where available.
You pay a deposit upfront (typically 20%), then fixed monthly payments until the item is paid off. 0% interest — no hidden fees. Terms are confirmed via WhatsApp and email.
If you're unable to continue your installment payments, we'll collect the device from you and refund 80% of what you've paid to date — the remaining 20% covers handling and depreciation.
Lay-by lets you reserve an item with a small deposit (typically 20%) and pay the rest in monthly instalments before collecting. The item is held for you until fully paid.
You can return your item within 30 days of delivery for a full refund, provided it's in its original condition with box, accessories and proof of purchase. See our Terms & Conditions for full details.
We offer hand-to-hand delivery where we can reach you directly. Elsewhere, we deliver nationwide via courier or pickup-point services, and personally ensure your order is packaged safely before dispatch.
Typically 7–12 business days depending on your location and delivery method. We will confirm the estimated delivery time via WhatsApp after your order is placed.
EFT (bank transfer), cash, or Ozow. For installment and lay-by orders, payment schedules are agreed via WhatsApp and email.

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