Privacy Policy

Last updated: June 2026 · JAMA Tech Gadgets [PTY] LTD · Reg 2026/260681/07

1. Who We Are

JAMA Tech Gadgets [PTY] LTD ("we", "our", "us") is a South African pre-owned device reseller registered under company number 2026/260681/07. We sell and distribute genuine Apple and DJI products across South Africa.

2. What Personal Information We Collect

We may collect the following personal information when you contact us, place an order, or interact with our website:

• Full name
• Phone number
• Email address
• WhatsApp messages and conversation history
• Delivery address (where applicable)
• Product preferences and order history

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your order or enquiry
• Communicate with you about your purchase, delivery, or payment
• Send you invoices, contracts, or receipts
• Notify you of products that match your preferences (only with your consent)
• Comply with our legal obligations
• Resolve disputes or handle complaints

4. WhatsApp Communications

By contacting us via WhatsApp, you consent to us communicating with you through that platform for all order-related matters, including payment reminders, delivery updates, and product queries. We will not add you to group chats or broadcast lists without your explicit consent.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• Delivery partners: Courier services require your name and contact details to deliver your order.
• Legal obligation: If required by a court order or applicable law.
• Business transfers: In the event of a merger or acquisition, personal data may be transferred to the new owner.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

However, no internet transmission is 100% secure. If you believe your information has been compromised, please contact us immediately.

7. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct or update inaccurate information
• Deletion — request that we delete your personal information (subject to legal retention obligations)
• Object — object to the processing of your personal information for direct marketing
• Complain — lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us using the details below.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by South African law. Order records are typically retained for a minimum of 5 years for tax and accounting purposes.

9. Cookies

Our website does not use tracking cookies or third-party analytics. We use only technical cookies necessary for the website to function (such as your session and cart data), which are stored locally in your browser.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page. Continued use of our website or services after changes are published constitutes your acceptance of the updated policy.

11. Contact Us

For any privacy-related queries, requests, or complaints, please contact:

• Email: Info@jamatechgadgets.co.za
• Phone / WhatsApp: 061 013 7622
• Business: JAMA Tech Gadgets [PTY] LTD · Reg 2026/260681/07